Oracle E-Business – Implementation & Support

Clover Infotech provides full lifecycle implementation and support services for core EBS application modules, including:

• Financial
• Supply Chain Management
• Distribution
• Human Resource Management Systems
• Customer Relationship Management

 

Clover Infotech also provides expert project management throughout the entire project life cycle. We work closely with you to deliver services that include:

• Functional and technical requirements and gap analysis
• Module configuration
• Technical development for interfaces, conversions, extensions, and reports
• Expert "Applications" DBA support
• Test script development and thorough system testing
• Production deployment
• Post-production support

 

Clover Infotech's implementation service consists of the following methodology:

• Pre-implementation Scoping
• Project Planning
• Requirement Gathering
• Solution Design
• Build the system
• User Training
• Conduct Conference Room Pilot (CRP)
• Deploy or "Go Live"
• Post GO-Live Support

Clover Infotech can install your EBS implementation or upgrade an older system. As part of the process, Clover Infotech works with your business, functional, and technical teams to identify available functionality, select the features to use, and plan the implementation to optimize your investment and meet your business goals. 

 

Business Benefits

Improved business processes - The best practices of a combined Oracle-Clover Infotech solution can enable you streamline and optimize your business processes. Based on our experience, we help you make critical "customization vs. business process change" decisions and ensure the best outcome for your business.

Efficient implementation - Clover Infotech can help leverage your current staff during implementation, saving your business time and money. Our proven project management methodology helps ensure your project stays on-time and on-budget.

Scalable platform - Both from a technical and functional perspective, you know your business will evolve. We can help you set up and support an Oracle platform that will grow with you. From training to support services, Clover Infotech can also deliver the post-implementation support you need.

 

Clover's Oracle E-Business Suite R12 Upgrade Service

Clover's Upgrade or Re-Implementation Assessment is designed to prepare a detailed analysis of the client's structure, needs, existing Oracle applications and plans for the future. Based on this analysis, Clover will provide a detailed roadmap for your next upgrade cycle.The IT organization will benefit in multiple ways when upgrading or re-implementing their Oracle EBS applications, including the following:

• Improved metrics
• Enhanced functionality
• Reduction in the number of customizations
• Improved integration points
• More effective reporting
• Reduced manual interventions
• Improved efficiency and automation of processes

In addition, Clover's R12 Upgrade Services delivers the following business benefits:

• Increased business value of systems through efficient upgrades or re-implementations
• Removal of gaps between application functionality and business processes
• Increased responsiveness to business