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Processes

Processes
Clover Infotech adheres to industry standard processes to ensure high quality service delivery in all the client engagements. The prime processes that Clover Infotech service delivery is true to are -

ITIL
The Information Technology Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a series of documents (Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement) that are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organizations. Being a framework, it is completely customizable for application within any type of business or organization that has a reliance on IT infrastructure.

ISO 27001
ISO 27001 is a specification for an information security management system (ISMS). An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organization's information risk management processes.
ISO 27001 provide a model for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an information security management system.

ISO 20000
ISO/IEC 20000 is an international IT standard that allows companies to demonstrate excellence and prove best practice in IT management. The standard ensures companies can achieve evidence-based benchmarks to continuously improve their delivery of IT services.

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Corporate Presentation

Founded in 1994
An ISO 27001 certified company

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"Ad Astra Consultants have take-charge attitude and subtle-yet-confident approach that resulted in them being immediately embraced by our Bank when we first engaged their services a couple of years ago. They understood our requirements quickly, and supplied CVs of many good potential skilled persons that suit our needs in a very time bound manner. Simply put, they get results quickly and efficiently. I wholeheartedly recommend Ad Astra Consultants as a sourcing partner."

A J Smiles, Deputy Chief Executive at Bank One Limited, Mauritius

"Ad Astra and members of its founding team have been Tyfone's partners from its inception. They have repeatedly demonstrated their unique ability to understand our requirements - both technical and company specific – and fill those needs efficiently. Their effective communication process combined with their friendly and capable staff has been an asset to us in our growth "

Prabhakar Tadepalli, Managing Director APAC Region, Tyfone Communications

"I had utilized the consulting services of Ad Astra Consultants during my tenure earlier; I would like to say that they are proactive in understanding the business needs more appropriately and provided us with excellent service with short turn around time. More importantly they do a clear due-diligence before proposing any resource to the organization and have provided value added services to us "

Nageswar Rao, Head HR, Tata TeleServices

"Moxa is a Taiwanese company, and started a new office in India in 2010. Ad Astra was willing to spend quality time and effort to understand Moxa business model and share local talent knowledge for recruiting key talent for us. We are happy with on time delivery and quality of service Ad Astra has provided us "

Sure-En Lee, Country Head India & China, Moxa Inc

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