Clover’s SAP service offerings deliver the combination of flexibility, reliability, security and performance your company demands. Clover employs a variety of tools and accelerators based on hundreds of previous support and implementation projects to provide more rapid, cost effective and highly reliable services.
Our constant endeavour is to deliver flawless, industry standard best practices with Service Level Commitments throughout the contract periods, often delivering immediate tangible value beyond the contractual commitments as any one of our testimonials and case studies would demonstrate.
- 24x7, 9x5 or 365 days of uninterrupted support
- 24x7 availability of advanced technology skills through a specialised technology group
- End to end solutions and services capability
- Best of breed industry practices in service delivery and documentation
- Highest Quality of Service and efficiency
- Onsite model based on the client / site specific requirements
- Remote model through a 24x7 ISO 27001 certified NOC
- A Hybrid of both Onsite and Remote model
SAP Upgrade Services:
SAP offers new solutions based on newer technologies. These are available to the customers as version upgrades and Enhancement Packs (EHP). We offer the following specialised services:
► EHP Upgrade
► Solution Manager Upgrade
► BI/ BW Upgrade
► SAP Kernel Upgrade
► Database upgrade
Technology Project Offerings:
► High Availability & Disaster Recovery Implementation
► Platform /OS/DB Migration
► Integration Projects
► Solution Manager Implementation & configuration
► Performance Tuning & Database reorganization
Resourcing Service Offering:
An organization has requirements for Software personnel for a certain period of time. The requirements may vary in terms of duration, skill set and experience.
Clover provides the services of its personnel to Clients for such assignments. These personnel operate as internal resources for the client organization. However they are still backed up by the senior team at Clover. This gives organizations onsite presence of a resource with inputs of senior and high end resources. The cost benefit is unmatched.
The availability of a good pool of resources with the right skillset and experience reduces the risk coming from quality and attrition.
Clover provide resources from SAP Modules such as SD, MM, PP, QM, PM, PS, FI, CO, HCM, BI, BO; Technical areas such as ABAP, PI, EP and BASIS ; and Project and Program Managers. Other than SAP, Clover also has resources from Microsoft, .NET, JAVA, Oracle.