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SAP Basis Admin Services

Business Challenges

Today’s complex SAP systems environment needs constant support from a team of professionals having wide range of skills. Employing and maintaining such staff in-house substantially increases your recurring cost of administering SAP. Several companies are outsourcing SAP administration to get the triple benefit of lower costs, higher levels of service and increased bandwidth for internal IT initiatives. Clover’s SAP Basis Administration Service is the solution that can be tailored to fit your needs. From day one, you’d see the benefit of increased service levels. By teaming with Clover, you gain access to a wealth of SAP consulting experience. Clover provides high quality SAP support, leveraging the infrastructure at its delivery centers.

 

Service Highlights

  • Comprehensive onsite support.
  • Clover will perform administration tasks encompassing all areas including:

    - Systems monitoring

    - SAP application management

    - Change management

    - Security administration

    - Database management

  • You can determine the scope of work as per your specific needs. You can choose to let Clover perform specific tasks or complete management of systems.
  • You can opt for 24X7 service or choose support for shifts or blocks of hours.
  • You have access to Clover support team through multiple channels of communication.

    - Toll-free access number

    - Web based Help Desk software

    - Email

  • Ready access to local contact for coordination and issue escalation.

 

The Big Picture

Full Portfolio of SAP Basis Administration service offerings ranging from comprehensive onsite support to full best-in-class remote support:

  • Onsite and remote management capabilities
  • Highly skilled technology professionals
  • Industry leading expertise in managing information infrastructure
  • Comprehensive management or day to day monitoring support
  • Clover management methodologies, ITIL best practices, industry standard processes

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    If you will like to know more about our SAP Basis Admin Services, feel free to contact Deepesh Upadhye at the following email id deepesh.upadhye@cloverinfotech.com.

 
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Case Study

DR Site Setup with SAP R/3 Application

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Corporate Presentation

Founded in 1994
An ISO 27001 certified company

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Testimonial

Our development experience for our Forex system with Clover Infotech has been one of the best we have ever had...

- Manager (IT)
A Leading Engineering Solutions Company

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On behalf of our company, I would like to endorse that we have been pleased with the services offered by Clover Infotech in Oracle database administration...

- IT Head
A Leading Mutual Fund Company

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Clover Infotech has been our long standing partner in successfully resolving all our mission critical database issues and thus ensuring peace of mind and enabling us ...

- Director - IT
A Leading Mutual Fund Company

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We see Clover Infotech as an important long term Partner with whom we can build a relationship to the benefit of both parties...

- Head IT
A Leading BPO Company

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We selected Clover Infotech for our services after a rigorous screening and evaluation process involving several vendors...

- Vice President
A Leading KPO Company

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"Our development experience for our Forex system with Clover Infotech has been one of the best we have ever had. From the start, we found Clover Infotech had excellent domain skills, hardworking and solution oriented.

Their development team showed firmness and courtesy whenever a problem arose and tackled issues with timely gusto. Communication was always excellent and at every stage we were made to feel like we were in the best of hands. Clover has met our expectations and we were thoroughly pleased when the Forex development project was finally delivered in full within the scheduled time.

Clover deals professionally with high business standards and we wish them the very best. "

- Manager (IT)
A Leading Engineering Solutions Company

"On behalf of our company, I would like to endorse that we have been pleased with the services offered by Clover Infotech in Oracle database administration. We would like Clover Infotech to continue the same, adding value to customers across. "

- IT Head
A Leading Mutual Fund Company

" Clover Infotech has been our long standing partner in successfully resolving all our mission critical database issues and thus ensuring peace of mind and enabling us to concentrate on more productive areas. "

- Director - IT
A Leading Mutual Fund Company

"We see Clover Infotech as an important long term Partner with whom we can build a relationship to the benefit of both parties. "

- Head IT
A Leading BPO Company

"We selected Clover Infotech for our services after a rigorous screening and evaluation process involving several vendors. We engaged Clover Infotech for our mission critical development project. Given the confidentiality of data and the criticality of functionality, Clover Infotech undertook up the project execution in our premises. Clover Infotech's process orientation, highly flexible and motivated staff and excellent I.T. skill sets helped us execute the project within time and with excellent quality. An appreciative feature of Clover Infotech's service model is the presence of "technology team": a team staffed with highly skilled staff who has handled even the toughest issue with a result oriented attitude. The experience of working with Clover Infotech has been very pleasant and we continue to avail of their I.T. support services. Keep up the good work, Clover Infotech. "

- Vice President
A Leading KPO Company

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