Job Description

Provide functional support around Warehouse Management in Manhattan WMOS or Oracle EBS –WMS Module

1. Make sure that the applications in charge enable the users and
   organizations to use them efficiently
2. To provide assistance to users if needed and to make sure that they are correctly trained
3. To implement changes in the system to make them aligned with
   requirements, by taking into account the constraints linked to the
   cost, the risks and feasibility

KEY RESPONSIBILITIES and DUTIES

1. To provide functional support for our WMOS applications (Manhattan
   WMOS, Oracle EBS WMS)
   • Assist users in case of question
   • Manage functional requests
   • Train users to keep the right level of skill
2. To organize audits of use of systems
   • Detect and collect issues
   • Implement action plan and coordinate actions
3. To manage enhancements in accordance with the procedures which apply in the department
   • Collect enhancements from users
   • Challenge the user requirements
   • Define priorities
   • Write functional specifications and coordinate developments with
     technical team
   • Test and train the users
   • Develop and manage test case and test management related to the application
   • Regularly communicate to the users the status of the enhancement
4. Report activity to the management
5. Collaborate with functional support in other zones/other application to share information
6. To Support the Project on Solution design and implementation based on assignment

KEY TECHNICAL and FUNCTIONAL COMPETENCIES

Functional competencies

• Business processes: Warehouse Management System
• Experience and hand on experience in Warehouse Management System (Manhattan WMOS will be an advantage)

Technical competencies

• Basics to advance knowledge in Supply Chain Area
• Strong Warehouse Management System Knowledge
• Able to write a simple PL\SQL script to extract or validate the data

JOB REQUIREMENTS and SPECIFICATIONS

Essential

Organization skills Communication skills, especially in English. Coordination skills

Desirable/Preferable

Bachelor or Master Degree in related field – IT, Computer Science, MIS, MBA (Master Degree Preferred)