Job Description
Provide functional support around Warehouse Management in Manhattan WMOS or Oracle EBS –WMS Module
- Make sure that the applications in charge enable the users and
organizations to use them efficiently
- To provide assistance to users if needed and to make sure that they are correctly trained
- To implement changes in the system to make them aligned with
requirements, by taking into account the constraints linked to the
cost, the risks and feasibility
KEY RESPONSIBILITIES and DUTIES
- To provide functional support for our WMOS applications (Manhattan
WMOS, Oracle EBS WMS)
- Assist users in case of question
- Manage functional requests
- Train users to keep the right level of skill
- To organize audits of use of systems
- Detect and collect issues
- Implement action plan and coordinate actions
- To manage enhancements in accordance with the procedures which apply in the department
- Collect enhancements from users
- Challenge the user requirements
- Define priorities
- Write functional specifications and coordinate developments with
technical team
- Test and train the users
- Develop and manage test case and test management related to the application
- Regularly communicate to the users the status of the enhancement
- Report activity to the management
- Collaborate with functional support in other zones/other application to share information
- To Support the Project on Solution design and implementation based on assignment
KEY TECHNICAL and FUNCTIONAL COMPETENCIES
Functional competencies
- Business processes: Warehouse Management System
- Experience and hand on experience in Warehouse Management System (Manhattan WMOS will be an advantage)
Technical competencies
- Basics to advance knowledge in Supply Chain Area
- Strong Warehouse Management System Knowledge
- Able to write a simple PL\SQL script to extract or validate the data
JOB REQUIREMENTS and SPECIFICATIONS
Essential
Organization skills Communication skills, especially in English. Coordination skills
Desirable/Preferable
Bachelor or Master Degree in related field – IT, Computer Science, MIS, MBA (Master Degree Preferred)