Job Description

1. Provide functional support around Warehouse Management in Manhattan
   • WMOS or Oracle EBS –WMS Module
2. Make sure that the applications in charge enable the users and organizations to use them efficiently
   
3. To provide assistance to users if needed and to make sure that they are correctly trained
4. To implement changes in the system to make them aligned with requirements, by taking into account the constraints linked to the cost, the risks and feasibility
5. To provide functional support for our WMOS applications (Manhattan WMOS, Oracle EBS WMS)
   • Assist users in case of question
   • Manage functional requests
   • Train users to keep the right level of skill
6. To organize audits of use of systems
   • Detect and collect issues
   • Implement action plan and coordinate actions
7. To manage enhancements in accordance with the procedures which apply in the department
   • Collect enhancements from users
   • Challenge the user requirements
   • Define priorities
   • Write functional specifications and coordinate developments with technical team
   • Test and train the users
   • Develop and manage test case and test management related to the application
   • Regularly communicate to the users the status of the enhancement
8. Report activity to the management
9. Collaborate with functional support in other zones/other application to share information
10. To Support the Project on Solution design and implementation based on assignment