Looking for Service Delivery Manager with 10 -15 years’ experience in handling large teams and complex engagements in managed service mode of operation.
Role requires individuals with a solution oriented approach and problem solving skills .
He is expected to display leadership skills and professional maturity to manage customer expectations and ensure client relationship.
Good to have candidates with project development background.
Excellent communication skill
Should have project delivery experience for BFSI customers
Experience in manging application support or development project facing customer
Project management skills to ensure service delivery
Roles:
Primary owner of the delivery team for the customer working from customer location.
Need to ensure all delivery commitment and adherence
Ensuring project delivery on time, within budget and with quality.
Single point of contact for customer for all delivery related issues/escalations
