Managed Services

Clover Infotech is a preferred Managed Services provider. Some of the leading private sector banks and insurance companies have availed the services of Clover Infotech to manage their entire technology landscape.
Our expertise spans from managing Applications right from L0 to L3 level (including co-ordination with respective OEMs) for all core applications as well as non-core applications. We have a capable team that manages IT infrastructure for some of the most renowned organizations across India right from L0 to L3 levels and co-ordination with respective OEMs to resolve queries that reach the L4 level of escalation.
Our expertise in right-fit talent sourcing and deployment for technology needs has ensured that we are well-poised to cater to the Managed Services requirements of our customers and take over from an incumbent vendor and stabilize operations in the quickest possible time.

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Benefits

If your operations is dealing with one of the following, Managed Services could be ideal for you:
tie

You are investing your time and resources on IT operations as against core business operations

computer

You are not future-proofing and crisis-proofing your business applications and underlying technology

organisation

You are not optimizing your IT investments by leveraging the latest advancements in technology

database

You are not creating a seamless plan for ensuring that your business is up and running at all times

As a reliable managed services partner, we make your IT ready to adapt, scale and evolve as per the business dynamicity and challenges.

What we offer as a Managed Services Provider?

How we do it?

Service Benchmark

  • Hassle-free takeover of applications & platform in shortest time
  • Portal-based access to comprehensive, real-time status reports
  • Periodic and consistent documentation
  • Focussed efforts for resolution of critical incidents – over and above SLAs

Under Key Differentiator:

  • Measurable, simple, transparent deliverables
  • Optimization of existing applications for improved ROI and bottomline
  • Common point resolution for applications and infrastructure – over and above SLAs
  • World class security for process adherence and access control, mitigating data breach
  • We adopt best practices from our CoE to augment your applications and infrastructure
  • Proactive collaboration with your existing vendors to ensure seamless business operations

On demand support

Why worry about onboarding teams per technology requirement and spend management bandwidth on them when you can directly avail our services. With clearly defined SLAs, you can be rest assured that your expectations will be met if not surpassed – almost every time.
Get us on board as your Managed Services partner. We are just a call or email away.

Cost, Effort, Time, and Space Optimization

By onboarding a Managed Services provider, you can save on staffing cost, salary expenses, taxes, and other benefits. IT expenses can be converted into a “Pay-as-you-use” model and the resolution time, efforts and people required to manage the support is optimized. As a comprehensive multi-year deal, Managed Services model helps organizations to plan and budget easily and attain cost/ expense visibility well into the future

Proactive management

Our domain expertise along with the vast experience, in managing applications and infrastructure for our customers enables us to pre-empt future rise in demands and even address problems and faults. Our proactive approach with your business technology will ensure that your business operates seamlessly round the clock. Furthermore, we also employ new-age capabilities such as AI/ML to enable applications to become smarter and function independently or with minimum human supervision.

Facts to believe

Downloads

Managed Services:Ensure 99% up-time through 24x7 monitoring and support

Managed Services Infographics: Overview

Managed Services Infographics: IT Infra

Managed Services Infographics: Database Managed Services

Insights

Relevant Blogs from our experts
What Client says about us

Testimonials

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