Job Summary:

We are seeking a proactive and strategic Business Development Manager – Domestic BFSI to drive account growth and client success across leading banks, NBFCs, and insurance organizations. The ideal candidate brings deep BFSI domain knowledge, strong relationship management skills, and a proven ability to identify and convert cross-selling opportunities within existing portfolios. You will collaborate with internal delivery, pre-sales, and technology teams to deliver tailored solutions, ensuring consistent revenue growth and exceptional client satisfaction.

Key Responsibilities:

• Manage and grow relationships with key stakeholders across existing BFSI accounts (banks, NBFCs, insurance firms).
• Identify cross-selling and upselling opportunities in existing engagements.
• Drive end-to-end sales lifecycle – from client need analysis to proposal, negotiation, and closure.
• Maintain a strong pipeline of qualified opportunities within the allocated portfolio.
• Coordinate with delivery, pre-sales, and technical teams to craft suitable solutions for client needs.
• Meet or exceed quarterly and annual revenue targets through account expansion.
• Track industry trends, client developments, and competitor activities in BFSI sector.
• Ensure high customer satisfaction and retention through proactive engagement and issue resolution.
• Prepare account growth plans and conduct regular business reviews with internal and client stakeholders.
• Generate regular MIS reports and forecasts on revenue, activities, and opportunities.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Finance, Marketing, or a related field (MBA preferred).
• 5+ years of experience in business development / account management, with at least 3 years in the domestic BFSI segment.
• Proven success in account mining, cross-selling, and upselling.
• Deep understanding of the BFSI customer landscape, buying patterns, and compliance needs.
• Excellent relationship-building and stakeholder management skills.
• Strong communication, presentation, and negotiation abilities.
• Proficient in CRM tools and MS Office Suite.
• Self-driven, target-oriented, and able to work independently with minimal supervision.
• Experience working with BFSI clients in IT solutions, managed services, staffing, or enterprise products is preferred.