Apart from L1 activities, L2 will help L1 in any of the activities. Installation and configuration of WebSphere and IBM http servers. Creation of Data sources, Clusters and adding of servers to cluster. Creation of JMS servers, Deployment activities. Trouble shooting application slowness and provide the necessary action plans. Creation of CR for configuration changes on servers. Applying Security Patches. Creation of POA and roll back plans for any changes. To make configuration related changes. Preparation & making necessary changes on servers for DR Drill Activities To work on closure towards Hardening and VA related points. Migration and Upgradation of WebSphere and IBM/Apache http server. Creation and renewal of SSL Certificates. Integration of WebSphere with webserver IBM/Apache http server To Stop and Start the WebSphere Standalone and Cluster servers as per SOP. To monitor Heap size and check for the logs for out of Memory. To take thread dump and provide to concern person. Check for Middleware related OS parameters like disk space utilization, open files, Nproc and CPU utilization. Checking and closing tickets. Sharing of application related logs and files. Monitoring of IBM http server /Apache Http server or checking for any 500 or 404 errors. Sharing of Access and error related logs of WebSphere and IBM http server/apache http servers. Shadowing L2 engineer if any changes being made on servers.

1. Primary owner of the delivery team for the customer working from customer location. 2. Need to ensure all delivery commitment and adherence 3. Ensuring project delivery on time, within budget and with quality. 4. Single point of contact for customer for all delivery related issues/escalations

We’re Hiring L2 Application Support Engineers Expertise in: Kubernetes | .NET | ASP.NET | C# | Drupal | OBI | Talend Location: Chennai Experience: 2-4 Years

Strong hands on expertise in design and development of core Java applications. Prepare functional and technical development specifications to build high performance reference data stores for client trading systems. To support improvement of the automated systems & participate in all aspects of SDLC (analysis, design, coding, testing and implementation) Education : Any Graduate (full time)

• At least one full cycle fusion implementation • Must have hands on experience in VBCS, PCS and OIC ( all are Mandatory) • Deployment of PaaS components • Good knowledge in Fusion HCM module is preferable

• 6+ years of experience as a Salesforce Developer, including multiple large-scale implementations • Develop solutions, primarily in Salesforce.com using either Lightning Component Development or Classic UI • Provide expertise in Sales Cloud, Service Cloud, Apex Classes/Triggers, Visualforce Pages, Salesforce Workflow, SOQL, SOSL and Force.com API • Configure and schedule periodic data synchronization (using 3rd party tools like DBSync or DBAmp) with enterprise data store • Manage technical development of software from inception through user acceptance, including projects which affect multiple departments and/or pose high risk situations • Design steps and modules, define timelines, identify and resolve issues • May serve as technical lead and make decisions regarding technical direction, including architectural decisions

• Data Center Network Infrastructure (Expert) • LAN/WAN MPLS Hands-on (Expert) • Cisco: Core Switch, Router, Wireless Hands-on (Expert) • HP Switch and Router (Expert) • Firewalls (Cisco FTD, ASA Firewall, UTM Firewall (Fort iGATE and Cyberoam) VPN, Gateway AV, IPS and IDS) Hand-on (Expert) • F5 – WAF, LTM (Good) • New Office setup (Expert) • Network Link Monitoring and Performance Monitoring (Expert) • ITIL Process • Microwave Link • ISP (DU and Etisalat) Coordination • Basic System Admin Knowledge (AD and Services) • Documentation

Roles and Responsibilities: • Deliver Communication/ Soft skills/ Interpersonal skills related training that empowers trainees to interact with clients and teams. • Enhance the basic English communication skills of trainees who need improvement • E-Mail Etiquettes and drafting mail. • Deliver training using innovative methods including activity based learning, role plays, experiential learning and consistently evaluate the quality and impact of training • Evaluating and grading training assignments of trainees and conducting feedback. • Categorizing the areas of improvement at an individual level or group level. • Promoting an open knowledge-sharing environment that builds knowledge, skills, and service for the benefit of the organization as a whole. • Improve employee skills and ability to meet the needs of corporate’s services • Excellent training delivery skills. • Excellent interpersonal skills and communication skills (written and oral) • Entrepreneurial and proactive attitude • Commitment and ownership. • Willingness to keep abreast of new techniques in training. Competencies: • Strong communication skills. and Interpersonal Skills. • Planning skills. • Developing people. • Analytical skills. • Presentation skills.

• Expertise on windows OS and Linux • Expertise on OS Migration to latest version • Expertise on HCI (Hyper converged infrastructure) - Includes Managing the whole HCI Infrastructure • Expertise on Veaam backup solution - Backup policies, Retention, Restore policies • Expertise on vSphere and NSX.

• Proficient in AWS environment.• Expertise on Migration of workloads from on-prem to AWS• Designing/Architecting AWS components for new projects• Setup DR for AWS and perform DR Drills• Skills on Data services If any• Expertise on SQL Services and RDS services • Expertise on Cost Management(includes cost optimization analysis) in cloud (AWS)• Expertise on AWS Infrastructure Services (LB,Cloudfront,Cloudwatch,EC2,S3,WAF,DB,EBS etc)• Skills on Deploying Micro services (Kubernets,docker,container, app services etc).• Certified on AWS Certified Solutions Architect - Professional is mandatory.• Expertise on Azure Cloud will add more value.