Should have project delivery experience for BFSI customers
Experience in manging IT infrastructure management or IT project delivery, facing customer
Project management skills to ensure service delivery
Should have relevant Technology exposure and should be from delivery background. Core DBA exp will be preferred. Otherwise, should have exposure to OS, MW admin technologies.
Roles :
Primary owner of the delivery team for the customer working from customer location.
Need to ensure all delivery commitment and SLA adherence
Ensuring project delivery on time, within budget and with quality.
Single point of contact for customer for all delivery related issues/escalations