SAP SuccessFactors Solutions Integration with Microsoft 365 Copilot and Copilot in Viva Learning Will Bring the Power of AI to People Leaders, Helping Them Recruit and Develop Their Teams.

SAP has announced the next step in its long-standing partnership with Microsoft, using the latest in enterprise-ready generative AI innovation to help solve customers’ most fundamental business challenges. The companies will collaborate on integrating SAP® SuccessFactors® solutions with Microsoft 365 Copilot and Copilot in Viva Learning, as well as Microsoft’s Azure OpenAI Service to access powerful language models that analyze and generate natural language. The integrations will enable new experiences designed to improve how organizations attract, retain and skill their people.

“For years, Microsoft and SAP have worked together to help drive their customers’ transformation journeys forward,” said Christian Klein, CEO and member of the Executive Board of SAP SE. “SAP has long embedded AI into our solutions, and we’re very excited about the opportunities generative AI unfolds for our industry and our customers. Today’s announcement is one example of how we are bringing the power of generative AI to business, building on 50 years of trusted innovation for companies worldwide.”

“We have an incredible opportunity to deliver next-generation AI that will unlock productivity growth for every individual, organization and industry, including the human resources function,” said Satya Nadella, Chairman and CEO, Microsoft. “We’re building on our long-standing cloud partnership with SAP and bringing together the power of Microsoft 365 Copilot with SAP SuccessFactors solutions to transform how organizations attract and develop their most important resource – their people.”

Streamlining Recruitment and Employee Learning

Through this collaboration and SAP’s use of the Azure OpenAI Service API, SAP and Microsoft will work together on new experiences that streamline recruiting and employee development processes, including:

• Recruiting: SAP will leverage the Azure OpenAI Service API and data from SAP SuccessFactors solutions to create compelling and highly targeted job descriptions. Through an integration between the SAP SuccessFactors Recruiting solution and Microsoft 365, people leaders will be able to fine-tune job descriptions using Copilot in Microsoft Word with additional content and checks to detect bias. The final job descriptions will then be published in SAP SuccessFactors solutions to complete the workflow, without people leaders having to leave their normal flow of work. SAP will also leverage the Azure OpenAI Service API to offer prompts to interviewers within Microsoft Teams with suggested questions based on a candidate’s resume, the job description and similar jobs.
• Learning: Integration between SAP SuccessFactors solutions and Microsoft Viva Learning will enable employees to use Copilot in Viva Learning to conduct natural language queries to create personalized learning recommendations based on data and learning courses in SAP SuccessFactors solutions that align with the employee’s career and development goals. As learning is completed, the SAP SuccessFactors portfolio will update automatically, providing companies an up-to-date view of the skills landscape in their organization. This enhancement builds on an already robust integration with content, assignment, permissions and SSO sync, available now, and an automated admin setup Experience available to customers later this year.

A Rich Data Foundation for Effective AI

Given SAP’s worldwide footprint, the company’s immense data estate provides the potential to significantly enhance the capabilities of large-language models across many industries. As such, today’s announcement is also a model for how AI tools can work to enhance the power of data and systems in any field.