Next generation of NetSuite embeds conversational AI and agentic workflows across the suite to transform how AI works for business
Oracle NetSuite, the #1 AI Cloud ERP, today announced NetSuite Next. Designed to be collaborative, insightful, adaptive, and trustworthy, NetSuite Next is the future of NetSuite. By building in powerful and practical AI capabilities, including embedded conversational intelligence, agentic workflows, and natural language search capabilities, NetSuite Next handles repetitive and complex tasks so that businesses can achieve outcomes faster, more intuitively, and with greater confidence.
“NetSuite Next puts AI to work for businesses by making it a natural extension of the way they already work,” said Evan Goldberg, founder and EVP of Oracle NetSuite. “With the latest AI innovations built in, NetSuite Next can deliver powerful insights as well as autonomously complete repetitive and complex tasks, all with enterprise-level reliability. Every insight and action is rooted in data and governed by the existing roles, permissions, and policies our customers depend on. It enables users to discover patterns in their business and engage with NetSuite in their own words, all while understanding an individual user’s context, so it can deliver answers and actions that provide immediate value.”
Core to the NetSuite Next user experience is Ask Oracle, a natural language assistant that enables users to search, navigate, analyze, and act across the entire NetSuite dataset using their own words. It delivers context-aware answers, visualizations, interactive content, and reasoning that explains the “how” and “why” behind every response and enables users to more easily collaborate with NetSuite. In addition, Ask Oracle acts across customizations and extensions built on the SuiteCloud Platform, including partner applications available in the SuiteCloud Developer Network, to provide a seamless experience and contextual insight across the suite.
Customers can switch to NetSuite Next with the press of a button, without having to migrate or disrupt existing customizations. Powered by Oracle Cloud Infrastructure (OCI) and grounded in a customer’s data and existing controls, NetSuite Next combines a unified data model with explainable, auditable AI, and the modern Redwood Design System. This foundation will allow NetSuite Next to become a natural extension of existing operations and ensure that every insight and action is trustworthy. It also enables NetSuite Next to help identify opportunities and risks before they become issues, understand individual users’ roles and context, and handle both repetitive and complex tasks while allowing users to retain control.
NetSuite Next includes:
- AI Canvas: A collaborative workspace embedded in NetSuite. AI Canvas enables users and teams to turn data into action helping them to analyze problems, brainstorm solutions, and trigger agentic workflows all from a visual workspace.
- Narrative summaries and insights: Automated explanations, available in record forms, reports, and other pages across the suite. The narrative summaries and insights feature proactively surfaces correlations and trends from NetSuite’s unified data model so users can spot opportunities and risks before they become issues.
- Agentic workflows: Proactive, AI-driven workflows that can help automate complex tasks such as payment proposals, vendor selection, reconciliations, and supply chain operations. The new agentic workflows give users the choice to approve key decisions or allow agents to act autonomously.
- Document and knowledge integration: Large language models extract and validate information from a wide range of sources, including invoices, contracts, receipts, PDFs, policy manuals, training guides, customer testimonials, and purchase orders. This reduces manual work and improves the accuracy of insights by enabling NetSuite to read, interpret, and act on that knowledge, turning isolated documents into actionable workflows.
